Sushidata

Sushidata

Gen AI Customer Feedback Analytics for Support & Success teams
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Sushidata leverages Gen AI to analyze customer feedback from platforms like Discord, Slack, and Twitter/X. It helps teams track trends, receive alerts, minimize churn, and gain actionable insights to enhance user satisfaction and retention.

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How to use Sushidata?

Sushidata connects with various platforms to gather real-time customer feedback. It uses AI to analyze sentiments, detect trends, and generate reports, enabling teams to proactively address customer needs and improve satisfaction.

Sushidata 's Core Features

  • Analyzes feedback from multiple platforms in real-time
  • Tracks customer trends and topics with AI insights
  • Provides 5-dimensional sentiment analysis
  • Detects recurring issues and categorizes them for quick resolution
  • Generates comprehensive reports for team collaboration
  • Supports multiple languages and external data sources
  • Ensures data security with compartmentalization

    • Sushidata 's Use Cases

  • Support teams can quickly identify and address customer complaints, reducing churn.
  • Success teams gain insights into customer satisfaction and areas for improvement.
  • Marketing teams track user feedback to guide product development and messaging.
  • Product teams use trend analysis to prioritize feature requests and bug fixes.
  • Sales teams leverage positive feedback and testimonials to close deals.

    • Sushidata 's FAQ

    Most impacted jobs

    Customer Support
    Success Teams
    Marketing Teams
    Product Teams
    Sales Teams
    Data Analysts
    Community Managers
    UX Researchers
    Business Owners
    Customer Experience Managers

    Sushidata 's Tags

    #Customer Feedback#AI Analytics#Sentiment Analysis#Churn Reduction#Team Collaboration#Data Security#Multi-platform Integration