Listen Labs

Listen Labs

AI-moderated customer interviews for actionable insights.

Listen Labs offers an AI-first research platform that replaces manual research methods with AI-moderated customer interviews. It provides actionable results instantly, recruits participants, and supports over 50 languages, streamlining customer research from first question to comprehensive market report in hours.

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Listen Labs screen shot

How to use Listen Labs?

Listen Labs enables companies to conduct AI-moderated interviews, analyze responses, and gain insights quickly. It's used for concept testing, landing page tests, foundational research, brand perception, creative testing, and usability testing, delivering results in hours.

Listen Labs 's Core Features

  • AI-moderated interviews for personalized customer interactions
  • Instant generation of key takeaways and personas
  • Recruitment from a pool of millions of participants
  • Automatic translation and transcription in over 50 languages
  • Support for various stimuli types including videos and images
  • Engagement through video, audio, or text
  • Streamlined process from question to report in hours
  • Listen Labs 's Use Cases

  • Marketing teams test advertising concepts and understand brand values.
  • Product managers analyze churn and gather product feedback at scale.
  • User researchers conduct usability testing and diary studies.
  • Companies uncover new opportunities through open-ended discussions.
  • Businesses understand customer perceptions of their brand.
  • Teams test new designs for ease of use.
  • Listen Labs 's FAQ

    Most impacted jobs

    Marketing Professionals
    Product Managers
    User Researchers
    Business Analysts
    UX Designers
    Brand Managers
    Customer Insight Specialists
    Market Researchers
    Advertising Professionals
    Corporate Strategists

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