Needle is an AI-powered Knowledge Threading and workflow automation platform. It connects to your data sources (Slack, Google Drive, Notion, etc.), makes them instantly searchable, and automates tasks like lead follow-ups, document processing, and customer support, saving employees hours spent searching for information daily.
Freemium
from $29/month
How to use Needle 2.0?
Connect your apps and upload documents (PDFs, docs, spreadsheets). Create 'Collections' of company knowledge. Use the AI chat to ask questions and get instant answers from your connected data. Build automated 'Workflows' for repetitive tasks like LinkedIn outreach, invoice processing, or daily calendar summaries. Embed chat widgets on your website for customer support.
Needle 2.0 's Core Features
AI-Powered Knowledge Search: Instantly search across all your connected apps and uploaded documents using natural language, eliminating hours of manual information hunting.
Automated Workflows: Build and run AI-driven workflows for tasks like personalized LinkedIn outreach, lead capture, CV ranking, invoice processing, and daily summaries without coding.
Smart Collections: Organize company or team information into dynamic collections that the AI can access and keep updated, serving as a central knowledge base.
Chat Actions & Integrations: Take actions directly from chat, such as sending emails, creating tickets, or updating CRM records, across 25+ connected platforms like Slack, HubSpot, and Salesforce.
Real-Time Data Sync: Sources stay automatically synced, so the AI always provides answers based on the latest information, ensuring accuracy and relevance.
Multilingual & Advanced Processing: Ask questions in any language and find answers even if source content differs. Supports OCR, charts, tables, and large datasets.
Developer-Friendly API & Widgets: Integrate Needle's capabilities into your own applications or embed chat widgets on your website for customer-facing AI interactions.
Needle 2.0 's Use Cases
Sales Teams can automate personalized LinkedIn outreach and lead follow-ups, ensuring no potential customer is forgotten and messages are tailored based on previous interactions.
HR & People Ops professionals can create a searchable knowledge base for policies, automate employee requests (like vacation approvals), and quickly answer common questions, reducing support tickets.
Support Teams can provide instant, accurate answers to customer or employee queries by connecting the AI to internal documentation, Confluence, or helpdesk systems.
Legal & Compliance departments can efficiently research large volumes of documents (like court files or contracts), surface insights, and ensure policies are easily accessible and understood.
Engineers & Developers can use 'Vibe Coding' assistants and automate research tasks, connect to GitHub, and streamline development workflows by querying technical documentation.
Marketing & Content teams can repurpose existing data to generate reports, summaries, and content drafts, and automate social media or content publishing workflows.
Executives & Managers can get daily automated summaries of calendars, key metrics, and team activities, saving time and staying informed without manual digging.
Needle 2.0 's Pricing
Free
$0/month
Great for getting started. Unlimited collections & connectors, 1K workflow credits, 1M tokens, 5 seats included. Forever free.
Pro
$29/month
Popular plan for teams. Everything in Free plus 10K workflow credits, 10M tokens, 10 seats, pay-as-you-go for extra usage.
Enterprise
Custom
For organizations at scale. Unlimited everything, dedicated deployment, priority support, and custom resources.
