Fleety is an AI-powered customer support platform built specifically for developers. It automates up to 80% of support queries by reading your documentation using RAG technology. It provides instant, accurate answers 24/7, handles ticket escalation for complex issues, and integrates in minutes with modern web frameworks.
Freemium
from $39/month
How to use Fleety?
Upload your product documentation (markdown, API specs, help articles). Install a simple widget into your React, Vue, Svelte, Angular, or vanilla JS app. The AI scans and learns your product, then provides instant, context-aware answers to user questions. For complex issues it can't solve, it automatically creates a support ticket with full context for your team to handle.
Fleety 's Core Features
Product-Specific AI Answers: The AI understands your specific product features, pricing, documentation, and technical details using Retrieval-Augmented Generation (RAG), delivering accurate, non-generic responses.
Seamless Framework Integration: Offers native components for React and Svelte, plus a universal script tag that works with Vue, Angular, Vanilla JS, and WordPress. Setup takes just 5 minutes.
Intelligent Ticket Management: Automatically creates support tickets with full conversation context when the AI encounters complex issues, ensuring smooth handoff to human agents.
Continuous Learning System: The AI learns from your team's responses to tickets, feeding that knowledge back into the system to handle similar questions automatically in the future.
Developer-First Philosophy: Built without bloated dashboards or unnecessary features. Focuses on straightforward APIs, fast integration, and respecting user privacy with built-in encryption.
Your Data, Your Control: No vendor lock-in. You can export all your data (tickets, users, chat logs) at any time. Your content stays encrypted, and the AI uses context injection without fine-tuning on your data.
Fleety 's Use Cases
SaaS Companies: Reduce support costs by up to 60% while providing 24/7 instant answers about features, pricing, and integrations, improving customer satisfaction scores.
API-First Businesses & Developer Tools: Provide instant, accurate technical support to developers integrating your services, citing specific code examples from your documentation.
Startups & Small Teams: Launch with enterprise-grade, automated customer support from day one without hiring a dedicated support team, allowing founders to focus on product development.
E-commerce Platforms: Answer common product questions, shipping inquiries, and return policies 24/7 across multiple time zones, freeing human agents for complex issues.
Mobile App Developers: Offer in-app support without building a custom solution, handling FAQs and troubleshooting guides automatically within the application.
Fleety 's Pricing
Free
Free
For testing and small projects. Includes 100 AI tokens (one-time), 50 ticket open tokens, 500 ticket message tokens, universal chat widget, and RAG document support.
Starter
$39/month (+ tax)
For growing businesses. Team collaboration for up to 3 collaborators, 5,000 AI tokens/month, 500 ticket open tokens/month, 3,000 ticket message tokens/month, universal chat widget, and RAG document support.
Growth
$99/month (+ tax)
For scaling teams. Team collaboration for up to 10 collaborators, 20,000 AI tokens/month, 2,000 ticket open tokens/month, 10,000 ticket message tokens/month, universal chat widget, and RAG document support.
Pro
$249/month (+ tax)
Enterprise-grade solution. Team collaboration for up to 50 collaborators, 60,000 AI tokens/month, 5,000 ticket open tokens/month, 25,000 ticket message tokens/month, universal chat widget, and RAG document support.
