Intercom

Intercom

AI-first customer service platform with Fin AI Agent.
Visit

Intercom offers a comprehensive AI-first customer service solution featuring Fin AI Agent, which provides human-quality service across various platforms. It includes tools like Tickets, Inbox, Phone, and Help Center, designed to enhance customer support efficiency and effectiveness.

Paid
$29/mo
Intercom screen shot

How to use Intercom?

Intercom's platform is used to automate and enhance customer service operations. It integrates AI to provide instant, accurate answers to customers, assists agents with AI Copilot, and offers insights for support leaders. Ideal for businesses looking to scale their customer support with AI.

Intercom 's Core Features

  • Fin AI Agent delivers human-quality customer service
  • Omnichannel support meets customers on their preferred platforms
  • AI-enhanced inbox maximizes agent productivity
  • Copilot provides instant assistance to support agents
  • AI Insights & Reporting offers performance optimization tools
  • Workflows automate support processes at scale

    • Intercom 's Use Cases

  • Startups can leverage Intercom to provide instant, scalable customer support without a large team.
  • E-commerce businesses use Intercom to handle high volumes of customer inquiries efficiently.
  • Support teams utilize AI Copilot to reduce response times and improve resolution rates.
  • Large enterprises benefit from multibrand support and advanced security features.
  • Customer service leaders gain insights from AI analytics to optimize team performance.

    • Intercom 's Pricing

    Essential

    $29 per seat/mo, billed annually

    The customer support plan for individuals, startups, and small businesses.

    Advanced

    $85 per seat/mo, billed annually

    Powerful automation tools and AI features for growing support teams.

    Expert

    $132 per seat/mo, billed annually

    Collaboration, security, and multibrand features for large support teams.

    Intercom 's FAQ

    Most impacted jobs

    Customer Support Agents
    Support Team Leaders
    Startup Founders
    E-commerce Managers
    Enterprise Support Directors
    Product Managers
    Operations Managers
    Customer Experience Designers
    IT Support Staff
    Business Analysts

    Intercom Youtube Reviews

    Intercom 's Tags

    #AI Customer Service#Support Automation#Omnichannel Support#AI Chatbot#Customer Experience#Help Desk Software#Business Messaging